89 Bickersteth Road

London SW17 9SH

0203 490 1221

Client Support

Terms and conditions of Service

Introduction

  • You will be a client of CITYWIDE Solicitors, which is regulated by the Solicitors Regulation Authority (SRA).  The detailed professional rules applicable to those who are regulated by the SRA are contained in the “Handbook” which you can access through their website http://www.sra.org.uk/solicitors/handbook/code

Our Business Hours

 

       Our offices are opened from 9:30am to 5:30pm on weekdays except for Bank Holidays.  Our switchboard deals with all incoming calls during this time on the days when our offices are open.

Appointments

Normally, during the course of your case, we would request that you telephone us to arrange a mutually convenient appointment, as and when necessary.  However, if you need to see any member of the professional staff because of some special development in your case, you should first telephone our switchboard to arrange an appointment. Appointments will usually be between 11:00am to 4:00pm.  If there is an emergency and you need to see a member of professional staff outside these hours, please telephone to let us know the nature of the emergency and we would endeavour to arrange a special appointment for you where possible.  Please note that if you attend our offices without an appointment, the lawyer handling your case may not be able to see.

The Level Of Service

 

4.1. We have discussed with you the level of service that is appropriate to your case, which we will be providing you.

4.2. It is important that you bear in mind that the level of service to be provided will have a direct impact on the costs of your case.  The level of services and complexity of the services we have agreed to undertake on your behalf will affect the costs of your matter as we have discussed.  WE WILL:

  • Provide you with regular updates as to the progress on your matter.
  • Communicate with you in plain language.
  • Explain to you the legal work required as your matter progresses.
  • Update you on the cost of your matter at least every three months.

 

  • Update you on whether the likely outcomes still justify the likely costs and risks associated with your matter whenever there is a material change in circumstances.
  • Update you on the likely timescales for each stage of your matter and any important changes in those timescales.
  •  
  • OUR RESPONSIBILITIES:
  • We shall act in your best interests, subject to our duty to the Court.
  • We shall review your matter regularly and advise you of any circumstances and risks of which we are aware or reasonably foreseeable that could affect the progress and outcome of your matter.
  • We shall advise you of any relevant changes in the law and give you our best advice.
  • We shall give you the best information possible about the likely costs of your case.
  • CITYWIDE Solicitors are committed to equality and diversity in all aspects of our work.  We have an Equality and Diversity Policy, which states our values, commitments and aims.  A copy is on our website and available on request.  
  • YOUR RESPONSIBILITIES:

YOU MUST:

  • Provide us with clear, timely and accurate instructions to enable us to perform our duties on your behalf properly.
  • Place us in funds (your fees and disbursements) on time for your matter.
  • Provide all documentation required to undertake and complete work in a timely manner and keep safe any documents that are likely to be required for disclosure.
  • Not ask us to work in an improper or unreasonable or unlawful way.
  • Not deliberately mislead us.
  • Must co-operate with us to enable us to progress your case.
  • Not, unless we have made alternative arrangements, attend any appointment and Court/Tribunal Hearings without our knowledge and advice.

6.1. You must also let us know if you are subject to a bankruptcy order of a bankruptcy petition that has been presented by or against you or you are subject to any other form of the insolvency process.

  1. IMPLIED AUTHORITY:

7.1. Unless you advise us to the contrary, we will assume that we have your authority to take all steps that we consider reasonable and necessary in the conduct of your matter and incur necessary expenses (known as ‘disbursements’, e.g., Court/Tribunal Fees, Barrister’s fees, medical report fees, any other relevant expert’s fees, etc.).  We shall of course inform you in advance if unusual or high expenses are to be incurred.  We will not incur any disbursements unless you have made payments to us on account of them.

  1. CHARGES AND EXPENSES:

8.1. We confirm that we will agree to a fee with you, which is either a fixed fee or hourly rate unless we agree to act on your behalf on pro bono or under a special fee arrangement.  You will be, however, be responsible for all other expenses which may be incurred.  In addition, if your matter becomes complex, we would have to bill you at our new charge rate. However, we will of course inform you about this if it does happen.  This may also include Counsel’s fee, Courts costs, and any other necessary expenses if required.

8.2. We will inform you if any unforeseen additional work becomes necessary (for example, due to unexpected difficulties, for example, your case takes longer than anticipated, or if your requirements or the circumstances significantly change during the course of the matter). We will also inform you of its estimated costs in writing before any extra charges or expenses are incurred.

  1. BILLING ARRANGEMENTS:

9.1. We will send you an interim bill for our charges and expenses at intervals of six months at least while the work is in progress.  This enables you to budget as the matter progresses.  The bills we send out while we are still working on your case are not an exact costing of the full amount due.

9.2. If there is not enough money to pay an expense or our bill, we will ask you to pay the balance promptly and we may also ask you to pay a further amount to be held on our client account in your name for anticipated work on your behalf.

9.3. Payment is due once we have issued a bill to you.  But we will allow you seven days to make payment.  We will charge you interest on the bill at 8% per year seven days from the date of our bill if you do not pay our bill within this time.  Interest will be charged on a daily basis.

9.4. We understand that sometimes it is easier for people to pay bills than at other times.  If you have difficulty in paying for the work as it progresses, please do speak to the person who is dealing with your case straight away.  You should tell us if your financial circumstances change and we will do our best to develop the right payment plan for you.  Although, we cannot work free of charge in this case, but we will try to assist you with the right payment plan.  

9.5 If you or we decide that we should stop acting for you, you will pay our charges up until that point.  These are calculated on an hourly basis plus expenses (and if we are acting under a fixed fee agreement, by a proportion of the agreed fee.

  1. LIEN FOR UNPAID COSTS:

A “lien” means the right to hold someone else’s property as security for a debt.  If you do not pay our bills or disbursements, CITYWIDE Solicitors have the right to hold onto your documents/paperwork as security for the outstanding bills. This also applies if you decide to change solicitors, where there are fees outstanding.  In practice, CITYWIDE Solicitors will release your papers to your new solicitor if a satisfactory Undertaking has been provided by the new solicitors or legal representatives that they will obtain and pay us our outstanding fees and unpaid disbursements.

 

  1. CONCERNS ABOUT OUR BILLS:

11.1. You have a right to know how much you are likely to have to pay CITYWIDE Solicitors and should never feel uncomfortable about asking.  If you ever want to know anything about cost, all you need to do us ask the lawyer handling your case.

11.2. If you are unhappy about the amount of fees and other costs you are asked to pay because you believe it was not what you had agreed to, please speak with the lawyer dealing with your case.  CITYWIDE Solicitors also has our own complaints procedure and if you remain dissatisfied, in certain circumstances, you may ask the Law Society or the Court to assess whether or not the costs we have asked you to pay are reasonably provided that you have made some payment to us.  If you would like further details of these procedures, please let us know. 

  1. OTHER PARTY AND THEIR CHARGES AND EXPENSES:

12.1. Just as we will do our best to achieve the most cost-effective outcome for you, we will try to ensure that as much as possible of your own legal costs is paid by the other side.  In the civil courts, such as the County Court or High Court, Court of Appeal, etc., the general rule is that if you win, the other side will have to pay your costs (but Judges have the discretion to order any costs).  However, the other party may not be able to pay all your charges and expenses, or these may not be recovered from them in full; if this happens, you will still be responsible for the whole of our fee and other disbursements.  If the other party is legally aided, you may not get back any of your charges and expenses even if you win the case. 

12.2. If you are successful and the court ordered the other party to pay some or all of your charges and expenses, interest can be claimed on them from the other part from the date of the court order.  We will account to you for such interest to the extent that you have paid our charges or expense on account, but we are entitled to the rest of that interest.

12.3. You will also be responsible for paying the charges and expenses of seeking to recover any charges and expenses that the court orders the other party to pay. 

12.4. In some circumstances, the court may order you to pay the other party’s legal charges and expenses, for example, if you lose the case or have acted very unreasonably in the process of your case.  The money would be payable in addition to our charges and expenses.  We could discuss with you whether our charges and expenses and your liability for another party’s charges and expenses may be covered by insurance, and if not, whether it would be advisable for you to have insurance to meet the other party’s charges and expenses.

  1. FINANCIAL, TAX, AND INSURANCE ADVICE; AND BANKING INFORMATION:

13.1. Unless expressly agreed to the contrary, the scope of this firm’s work for you will not include tax, investment, or other financial advice.

  1. EFFECTS OF ANTI-MONEY LAUNDERING AND COUNTER-TERRORISM OBLIGATIONS:

14.1. Identity evidence:

14.1.1. The law requires solicitors to get evidence of the identity of their clients and sometimes people related to them in order to satisfy that they are who they claim to be and to confirm their address.  This is because solicitors who deal with money and property on behalf of their clients can be used by criminals wanting to launder money.

14.1.2 To comply with the law, we need to get evidence of your identity as soon as possible.  Our practice is to require the production of a current passport or valid photocard driving license.  We need the original evidence of identity.  We will obtain a copy for retention and return the originals to you.

14.1.3 If you have not already provided and cannot provide us with the specific identification requested, please contact us as soon as possible to discuss other ways to verify your identity.  If you fail to provide us with satisfactory evidence of identity, we would have to decline to act for you or cease acting for you.

15.2 Disclosure Obligations:

15.2.1 We are professionally and legally required to keep your affairs confidential.  However solicitors may be required by statute to make a disclosure (without your permission to ) to the Serious Organised Crime Agency where they know or suspect that a transaction may involve money laundering, terrorist financing, or a “criminal property” (e.g. proceeds of tax evasion or benefits fraud).  The requirement for us to make this report would override the normal rule of client confidentiality.  If we make a disclosure in relation to your matter, we may not be able to tell you that a disclosure has been made.  We may have to stop working on your matter for a period of time and may not be able to tell you why. 

  1. CONFIDENTIALITY:

16.1 Generally speaking, the law says that the information you give to your solicitor for the purpose of obtaining legal advice or because you are involved in litigation is confidential.  Your solicitor may not disclose it to anyone, even members of your family, without your permission.  This duty to preserve your confidential information applies both to individual and institutional clients of the firm.

16.2 However, it is important that you are aware that there are some exceptions to this:

  • If you receive Public Funding for your case, we have a duty to tell the Legal Aid Agency about your case whether you want us to or not, and we have a duty to tell them if your financial circumstances change, whether you want us to or not.
  • If you have insurance to cover your legal costs, we will also have to provide information to other third parties, such as this firm’s professional indemnity insurers, banks, financiers, and other finance houses.

16.3 If you have any concerns about confidentiality, please let us know.

  1. AUDITING OF FILES AND CONFIDENTIALITY:

17.1 External firms or organisations may conduct audits or quality checks on our practice.  For example, where a matter is publicly funded by the Community Legal Service, your file may be seen by the staff from the Legal Aid Agency as part of their assessment of the quality of this firm’s work.  Additionally, the firm is required to maintain the quality standard set by the Law Society, Solicitors Regulation Authority and other Quality Mark Accreditation providers such as Lexcel.  As a result of this, we are or may become subject to periodic checks by outside assessors.

17.2 These external firms or organisations are required to maintain confidentiality in relation to your files.

  1. DATA PROTECTION:

18.1 You have given us permission to hold your information.  All information that we hold concerning you as an individual will be held and processed by the firm subject to your instructions, in accordance with the provisions of the Data Protection Act 1998 and our duty of confidentiality.  Such personal data will be primarily used by the firm in the provisions of legal services to you and for related purposes including:

  • Updating and enhancing client records;
  • Analysis to help us manage our practice;
  • Statutory returns;
  • Legal and regulatory compliance

18.2 We will not, without consent, supply your name addresses to any third party except where:

  1. i) such transfer is a necessary part of the legal services that we undertake (e.g. to expert witnesses and other professional advisers);
  2. ii) the transfer is necessary to comply with the reasonable requirements of a third party who is funding your case; or

iii) we are required to do so by operation of law.

18.3 As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you.  Should you have any queries concerning this right, please contact our Data Protection Officer, Mrs. Rachel Clarke.

18.4 A copy of our firm’s Data Protection Policy is available on request.

  1. TERMINATION:

19.1 You may end your instructions to us in writing at any time, but we can keep all your papers and documents while there is money owed to us for our fees and expenses.

19.2 We may decide to stop acting for you only with good reason, for example, if you require us to act unlawfully or unreasonably, or if you do not pay an interim bill or comply with our request for a payment on account.  We must give you reasonable notice that we will stop acting for you.

19.3 If you or we decide that we should stop acting for you, you will pay our charges up until that point.  These are calculated on an hourly basis plus expenses (and if we are acting under a fixed fee agreement, by a proportion of the agreed fee] as set out above.

  1. STORAGE OF PAPERS AND DOCUMENTS:

20.1 After completing the work, we will keep our file of papers (except for any of your papers that you ask to be returned to you) for such a period as we deem appropriate in our absolute discretion, which is not exceeding 6 years. We keep the file on the understanding that we have the authority to destroy it six years after the date of the final bill we send you for this matter.  We will not destroy documents you ask us to deposit in safe custody.

20.2 If we take papers or documents out of storage in order to provide copy documents to any new legal representatives you instruct to take over your matter, we will charge you £50 to retrieve the file and £0.10 per copy. But if we take papers or documents out of storage in relation to continuing or new instructions to act for you, we will not normally charge for such retrieval.  However, we may charge you for:

  • Time spent producing stored papers that are requested
  • Reading, correspondence, or other work necessary to comply with your instructions in relation to the retrieved papers.
  1. COMPLAINTS:

       INTRODUCTION

21.1 All solicitors will attempt to resolve concerns that may arise with their services professionally and promptly. It is therefore important that you immediately raise any concerns you may have with the lawyer handling your case. We value you and would wish to thank you and your custom. 

FIRST STEP: RAISING CONCERNS WITH YOUR LAWYER/CASEWORKER

21.2 We are committed to, and confident in, providing high-quality service to all our clients in all respects of their matter with us. If, however, you have any queries or concerns about any aspect of our service to you, or about our bill, please raise them in the first instance directly with the lawyer/caseworker who is dealing with your matter. In the event that the lawyer/caseworker dealing with your case was unable to resolve the issue to your satisfaction, we still value you and will review the decision of your lawyer/caseworker. 

SECOND STEP: REVIEW OF YOUR LAWYER/CASEWORKER’S DECISION BY A SENIOR DIRECTOR

21.3 If you remain unsatisfied with the decision or how your lawyer/caseworker handled the concerns you raised with them, please contact Mr. Theo Mathias-Nwaulune, the Managing Director of the Firm and he will either review or appoint one of the other senior Directors to review the matter.  We have eight weeks to consider your complaint internally.

RAISING YOUR CONCERNS WITH THE LEGAL OMBUDSMAN 

21.4 We believe that this will never be necessary, but if one of our Directors has not resolved your concerns within eight weeks or all to your satisfaction, you have the right to raise your complaint with the Legal Ombudsman. If you are not satisfied with our handling of your concerns, you can contact the Legal Ombudsman at:

PO Box 6806, Wolverhampton, West Midlands WV1 9WJ Telephone: 0300 555 0333 or by email: enquiries@legalombudsman.org.uk to consider the complaint. The Legal Ombudsman’s website is at www.legalombudsman.org.uk.

21.5 The Legal Ombudsman cannot consider a complaint about our Bill of Costs if you have applied to the Court for assessment of the Bill. Also, note that we may be able to charge interest on all or part of an unpaid bill.

If you require a hardcopy of this document, please contact our Administration Team on 0203 490 1221, or by emailing admin@citywidesolicitors.co.uk

 

                                                                                             

 

You Deserve The Best Solicitors

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Our Clients Satisfaction Ratings

Practice Areas

Civil Litigation
100%
Immigration & Nationality
100%
Wills & Probate
100%

Tomorr Stasa

Tomorr Stasa

Danny Shaqe

Danny Shaqe

Donald Vassell

Donald Vassell

Virpariya Shiv

Virpariya Shiv

Tman Chiyambu

Tman Chiyambu

Veveen Gray

Veveen Gray

Gabriel Agunwah

Gabriel Agunwah

Hanna Romanenko

Hanna Romanenko

Joshua Opare

Joshua Opare

Dafina D’Innocenzo-Pjeternikaj

Dafina D’Innocenzo-Pjeternikaj

I am so delighted with the service that CITYWIDE Solicitors has provided to my family

I am so delighted with the service that CITYWIDE Solicitors has provided to my family

Galibou LANIGNAN

Tested and trusted. 👍

Tested and trusted. 👍

Babatunde Kuku

High charge for doing nothing.

High charge for doing nothing.

Joy Roy

5 star service. Would recommend. Thank you.

5 star service. Would recommend. Thank you.

Zaria Jazbinsek

Great service

Great service

Dorina

Excellent service, experience and case management. I recommend.

Excellent service, experience and case management. I recommend.

Alloisa

The staff are professional per excellent.

I would highly recommend citywide solicitors for anyone struggling with their immigration status.The staff are professional per excellent.

Folashade Oyesanya

I would highly recommend Theo Mathias-Nwaulune.

I would highly recommend Theo Mathias-Nwaulune. We saw him at short notice, he was very patient, reasonable and professional.

Anoma Amarajeewa

The best Solicitor, tested and trusted.

The best Solicitor, tested and trusted. Theo, is very efficient, and knows the job very well. I recommend him!

Mojisola Faroye

Excellent welcoming and satisfied with service

Excellent welcoming and satisfied with service

getrude hombasha

I strongly recommend him and his team!

I strongly recommend him and his team, so good with communication, always on time never leaves any stones unturned but most importantly he is very reliable thanks again.

Thamu Sibanda

They are cautious and very professional.

Citywide Solicitors, provided an excellent service. They are cautious and very professional.

Edwin Bajomo

Very good solicitor,they go through every with you and tell you how it’s done

Very good solicitor,they go through every with you and tell you how it’s done

Carol while

I give them five stars.

Citywide solicitors provide professional legal service for different situations including immigration. I was supported by Theo (one of the solicitors) who is calm, friendly and very professional in his approach. He was very supportive and I strongly recommend them (Citywide solicitors) for any legal support on immigration. I give them five stars.

Valentine Nweke

Very trustworthy and thorough, continue to always be pleased with the service and help given. Thank you.

Very trustworthy and thorough, continue to always be pleased with the service and help given. Thank you.

Soliee Babiie

Excellent service. Very professionally I definitely recommend

Excellent service. Very professionally
I definitely recommend

Claudia Vidal

A big thank you to Theo for everything. Big man big success.

A big thank you to Theo for everything. Big man big success.

Mimoza Vulaj

Hello i can say we have really a good service and good price

Hello i can say we have really a good service and good price

Alfonso Savoia

Very helpful & reasonably priced.

Had to get some official documents signed & stamped. Theo saw me immediately, no appointment needed, printed documents for me & helped with my application.
Very helpful & reasonably priced.
Highly recommend.

Mel

Thoe has been absolutely brilliant and professional and I’m very pleased

Thoe has been absolutely brilliant and professional and I’m very pleased

ayaan hassan

Lovely experience with Wendy, thanks for your ongoing support!

Lovely experience with Wendy, thanks for your ongoing support!

Tiziano Leonardi

Very good service

Very good service
Solicitors gives enough time for customers.

Alex Jude

Quick and helpful. Accepted walk-in to sign documentation. Thanks!!

Quick and helpful. Accepted walk-in to sign documentation. Thanks!!

SimplyKTL

Would definitely recommend them.

Got some really good advice from the solicitor. Would definitely recommend them.

Sandra Di Brita

Excellent and professional services!

Thanks Theo and Billy for your attentiveness. Excellent and professional services!

Choi wai man

Professional, experienced and reassuring, feeling supported and backed up firmly. Lucky to have found here.

Professional, experienced and reassuring, feeling supported and backed up firmly. Lucky to have found here.

Ning Wang

Great people and great service !! Definitely recommend them for any immigration related issue.

Great people and great service !! Definitely recommend them for any immigration related issue.

Mohamed Camara

Got some really good advice from the solicitor. Would definitely recommend them.

Got some really good advice from the solicitor. Would definitely recommend them.

Sandra Di Brita

Many thanks to Theo and his team five star all around I can’t thank them enough

Many thanks to Theo and his team five star all around I can’t thank them enough

Edmond Begu

Great and professional service

Great and professional service. They provide all types of legal service and advice. Would highly recommend!

Caroline Ifoh

The level is patience they have for client and the best of advice it’s a 10 stars for me

The level is patience they have for client and the best of advice it’s a 10 stars for me

ISAAC Edem sembia

Very organised and helpful firm

Very organised and helpful firm
I managed to get all the help I needed with one consultation.

Benedetta Boateng

I found their client care and client services to be very professional and absolutely first rate

I have had the opportunity to solicit some immigration advice from this firm for obtaining a spousal visa for my wife to obtain residency in the UK. I found their client care and client services to be very professional and absolutely first rate, and the advice very clear and client friendly. I’ve dealt with a gentleman called Theo who was excellent, and was always very timely and accurate with the legal advice he gave. I highly recommend Theo and this firm. My wife obtained her visa in less than 45 days from application!

Adebayo Adesina

Their service’s satisfaction ratio surpasses it’s own level of expertise.

The service received from CityWide solicitors was and is continuous, it does not end when one has the much expected it anticipated outcome, but follows through afterwards to make sure that their service’s satisfaction ratio surpasses it’s own level of expertise. Not only do they keep you in the know, they keep you involved personally throughout every aspect of your case, to ease any pressure or anxiety that comes with complicated cases, that are brought to their expertise. In saying that, they also keep in touch to ascertain, that one has received their utmost customer service, with each case dealt with. They treat one with openness, fairness, honestly and integrity from the onset and involves professionalism combined with empathy to eradicate any doubts of not being in one’s shoes. They deal with each case, based on their individual merit deserved and meticulously listen to the needs of their clients and expectations. I wholeheartedly say ‘CityWide is a one to one firm, that caters for each client’s personal situation and gives their all, treating you with that you are my family feeling, as they themselves would like to be treated if they were the client’. Priceless, as their actions speaks louder than words, in terms of outcome. It’s not a case of nothing to loose, but a fact that with Citywide solicitors ‘you have already won.. Successfully Every Time..as their results, speaks in terms of their reputation..I go back for more every time with every successful stage crossed, with my wife’s immigration case, from the application process abroad, to her arrival in the UK and successful application for her Leave to Remain. It’s simply,one aspect of expertise that brings everyone close to home, because everyone needs a loved one closer in order to Refresh one’s Spirit. This experience is ongoing and continuous, hence my honest feedback, because nothing is more important than family as my wife and ai, have been Blessed with a lovely baby girl. Much appreciated and always grateful CityWide Solicitors..Thank you

Martin Sam-bomah

I highly recommend the services of CITYWIDE Solicitors

I highly recommend the services of CITYWIDE Solicitors, Theo was extremely helpful, very professional and demonstrated a wide variety of expert knowledge and I will certainly refer to Theo as the first point of call for any future legal services.

Chris Shaw

Theo is the best solicitor ever seen

Theo is the best solicitor ever seen , very professional ,helpful, kind ! I am soo grateful Theo for all your supports you did provide for me during a very hard time I went through. You stand by me , your advices was marvellous! Surely I am recommending anyone to Theo . You are the best Theo

Esther Ngwata

Excellent meeting, the solicitor was very kind and polite

Excellent meeting, the solicitor was very kind and polite I left very joyful and happy, every query I had was answered I would recommend City wide solicitors.

Joana Odonkor

Thank you very much Mr Theo and Citywide Solicitors

Thank you very much Mr Theo and Citywide Solicitors . You are amazing , just three months you got me my VTS leave to remain, thank you , I am now very happy I can stay in the United Kingdom with no problem. I will tell my friends about you good job. Thank you. You are great.

klodi burrels

Would highly recommend for their many services on offer

A very friendly, quick and efficient service from CITYWIDE Solicitors today. Would highly recommend for their many services on offer

Christine Ansell

I had the privilege of working with Mr. Adil for my immigration-related legal matters

I had the privilege of working with Mr. Adil for my immigration-related legal matters, and I cannot express how grateful I am for his exceptional expertise. Mr. Adil is truly outstanding in the field of Immigration Law.

His ability to simplify complex legal terminologies and processes is commendable. Mr. Adil went above and beyond to ensure that I fully understood every aspect of my case, making the entire process much more manageable and less overwhelming.

I am thoroughly impressed with his dedication, professionalism, and extensive knowledge in the field. Mr. Adil’s guidance and support throughout my immigration journey were invaluable, and I can confidently say that I am fully satisfied with the service he provided.

I highly recommend Mr. Adil to anyone seeking assistance with Immigration Law. His commitment to his clients and his exceptional skills make him a standout professional in his field. Thank you, Mr. Adil, for your outstanding service!

Luis Fernando Nina Terrazas

Hi dear I just want to say thank yu very much indeed for your help

Hi dear I just want to say thank yu very much indeed for your help, this solicitor office the lawyer Theo really good and we really lucky to have such knowledgeable professional and nice guy solicit I will recommend everybody coming this solicit if you have any trouble on immigration or any kind of the problem neither loyal to help,

Fiona Wong

I which to thank you for your kindness

I which to thank you for your kindness to me over the past year during which time I have had to deal with some of the difficult legal problems you deal with me in a professional way and showed patience and understanding. Thank so much Good staff. Well done 👏 now I am a happy person to see my son’s is case is done.

Miss Nuggets

Our experience with the solicitor for power of attorney was excellent.

Our experience with the solicitor for power of attorney was excellent. They were professional and knowledgeable.Highly recommended for anyone needing assistance with power of attorney matters.

O Nasta

I received a brilliant service from Mr Theo Mathias-Nwaulune.

I received a brilliant service from Mr Theo Mathias-Nwaulune. I went to City wide solicitors today to do affidavit statutory declaration. He was very professional and respectful to me and very patient. He helped me to prepare everything and even write up the envelope which he also gave me. True if you are looking for a very good lawyer in London around Tooting or Mitcham or Clapham look him up you won’t not be disappointed.
Thank you for the Big help you gave to me and the good discount rate. 100% satisfied.

Norman Pinnock

I highly recommend Mr Adil at CITYWIDE Solicitors, especially for all your immigration matters.

I highly recommend Mr Adil at CITYWIDE Solicitors, especially for all your immigration matters. He successfully helped me in a very complicated immigration matter. He is easily approachable over the phone. Thank you CITYWIDE, I highly recommend them.

Thanatcha Siri

I came to citywide with immigration in workplace case against my business

I came to citywide with immigration in workplace case against my business. After meeting with Theo and the team we challenged the case and got positive result.
Plus it just took about 3 weeks time.
Anyone who looking speedy and good service I highly recommend this team .
And for myself if I need any more law advice or services definitely be back.
Thank you

simas andrilionis

EXCELLENT service.

EXCELLENT service.

Straightforward, plain speaking, consultation and considerate legal advice.

Even benefitted a fit for purpose document drafted and ready.

Will wholeheartedly recommend.

I Smit

I am absolutely thrilled with the exceptional service provided by Citywide Solicitors!

I am absolutely thrilled with the exceptional service provided by Citywide Solicitors! Their handling of my partner’s immigration application was nothing short of top-notch. From the very beginning, they displayed the utmost professionalism and expertise, guiding us through the intricate process with ease. Their attention to detail, prompt responses, and unwavering support were truly remarkable. Thanks to Mr Theo of Citywide Solicitors, our application went through smoothly. I cannot recommend them highly enough – a well-deserved 5-star review for their outstanding work!

Opeoluwa

Listened attentively to my situation

Listened attentively to my situation and has given me courage to speak or on discrimination bullying im facing. Willing to work with you through out my case.im happy and greatful for your good service

Zandile Lynnette Sibanda

Amazing service!

Amazing service! Always available and patient in listening and giving good advice. Had to get some documents signed and Theo helped at such short notice. I would highly recommend their service. Happy client.

Helen Helen

Honestly We are so super delighted meeting Theo.

Honestly We are so super delighted meeting Theo, has he was a great “push” and professional. He ensured that everything went so well even at the last second.
I would recommend the company over and over again.
Thank you

Peachville Platinum

I received an excellent service by Citywide Solicitors today

I received an excellent service by Citywide Solicitors today. Easy appointment planned. With helpful staff and approachable Solicitor who was interested in what I had to say and advised appropriately, checking in, whilst ensuring a worthy discussion.

All documents checked and processed sameday, which was amazing and I found this reassuring as the transaction was completed in good time.

Thank you Theo for your time today and being flexible. I was fortunate you were recommended to me.

Vee Simmons

Theo was extremely professional, supportive and informative.

Theo was extremely professional, supportive and informative.

My issue was resolved successfully and speedily.

The office staff were always extremely professional too and upbeat when I spoke to them either on the telephone or in person.

I would happily use this Citywide
Solicitors again and would have no hesitation in advising others to do the same.

Tricia Gilbride

Adil exceeded my expectations as an immigration lawyer

Adil exceeded my expectations as an immigration lawyer. His knowledge and dedication were evident from our first consultation. Throughout my case, he provided clear guidance, kept me informed, and worked tirelessly to ensure a positive outcome. I’m grateful for his expertise and highly recommend him to anyone navigating the complexities of immigration law.

Kanlayanit Thaweesap

Citywide solicitors, I can’t say enough about them

Citywide solicitors, I can’t say enough about them. The staff are so friendly, helpful and curtious. I have had 2 urgent matters that needed to be dealt with and Mr Mathias was so kind, helpful and professional at the same time. Most times solicitors will not even take the time out to help walkins without an appointment but they do. Highly recommended.

Xerona Brown

Fantastic experience at CITYWIDE Solicitors

I have had an amazing experience with CITYWIDE Solicitors, I cannot thank enough Theo for his work and professionalism!

Serge Wisso

I strongly recommend Mr Theo from citywide solicitors!

I strongly recommend Mr Theo from citywide solicitors! He was very helpful and professional in getting my settlement visa! The whole process took about 2 months! Thank you Mr Theo! Highly appreciated and Grateful. God bless

ladipo Oshodi

I am so delighted with the service that CITYWIDE Solicitors brought to my family

I am so delighted with the service that CITYWIDE Solicitors brought to my family

Galibou LANIGNAN

Tested and trusted. 👍

Tested and trusted. 👍

Babatunde Kuku

5 star service. Would recommend. Thank you.

5 star service. Would recommend. Thank you.

Zaria Jazbinsek

Professional advice and any matter which seem difficult for others to managed , they will get the job done.

Professional advice and any matter which seem difficult for others to managed , they will get the job done without a doubt , the very best so far.

Essilyn Allen

This is my 5th time using CITYWIDE SOLICITORS, very reliable.

This is my 5th time using CITYWIDE SOLICITORS, very reliable, professional but most of all clear and constant communication.
100% recommended

Tomesha Williams

I would highly recommend Theo Mathias-Nwaulune.

I would highly recommend Theo Mathias-Nwaulune. We saw him at short notice, he was very patient, reasonable and professional.

Anoma Amarajeewa

A huge thank you to Theo for the work well done.

A huge thank you to Theo for the work well done. He was professional and responded in a timely manner. I would recommend this company to my family and friends.

Mary Mugabi

Theo represented me and I have found him to be very experienced,concise,patient

Theo represented me and I have found him to be very experienced,concise,patient, he walked me through the legal jargons, an effective communicator and made himself accessible, and was very reasonably priced I highly recommend him and the Citywide Solicitors firm he represents..

Rasheed Bakare

Excellent service, experience and case management. I recommend.

Excellent service, experience and case management. I recommend.

Alloisa

Citywide Solicitor is the truth

Citywide Solicitor is the truth. The solicitor that represented my brother’s case was Theo, he’s very supportive, quick to respond to any questions asked, very professional and honest. I would highly recommend this firm to anyone who want a successful outcome.

Cristiano Henry

The best Solicitor, tested and trusted.

The best Solicitor, tested and trusted. Theo, is very efficient, and knows the job very well. I recommend him!

Mojisola Faroye

CITYWIDE Solicitors were available on short notice

I can’t be more appreciative of the high quality service my family received from Theo at Citywide solicitors.

They were highly professional our case dragged on. We were comforted by being kept informed by citywide solicitors every step of the way, they managed every hurdle we faced which were
many.

Citywide solicitors were available on short notice, they went above and beyond. Most importantly We Won our case. Thank you again so much Theo. Citywide Solicitors comes highly recommended from my family.

Deqa

I would like to say big thank you for Theo at Citywide Solicitors for his excellent work

I would like to say big thank you for Theo at Citywide Solicitors for his excellent work, professionalism, kindness and understanding, especially on those occasions when I must have asked him all sort of questions! At a time when things were very stressful and anxious. I always felt that however busy he was I was always lent a sympathetic ear which was very much appreciated. I hoped for total support from Citywide solicitors when I instructed him and I got full support with my case (my Bank/Financial dispute- Fully recovered).
I would highly recommend Theo at Citywide Solicitor’s and would definitely use his service again in the future. Many many thanks again.

Basil Hamouiah

I strongly recommend him and his team.

I strongly recommend him and his team, so good with communication, always on time never leaves any stones unturned but most importantly he is very reliable thanks again.

Thamu Sibanda

I was supported by Theo

Citywide solicitors provide professional legal service for different situations including immigration. I was supported by Theo (one of the solicitors) who is calm, friendly and very professional in his approach. He was very supportive and I strongly recommend them (Citywide solicitors) for any legal support on immigration. I give them five stars.

Valentine Nweke

Theo saw me immediately, no appointment was needed!

Had to get some official documents signed & stamped. Theo saw me immediately, no appointment needed, printed documents for me & helped with my application.
Very helpful & reasonably priced.
Highly recommend.

Mel

My wife obtained her visa in less than 45 days from application!

I have had the opportunity to solicit some immigration advice from this firm for obtaining a spousal visa for my wife to obtain residency in the UK. I found their client care and client services to be very professional and absolutely first rate, and the advice very clear and client friendly. I’ve dealt with a gentleman called Theo who was excellent, and was always very timely and accurate with the legal advice he gave. I highly recommend Theo and this firm. My wife obtained her visa in less than 45 days from application!

Adebayo Adesina

Tomorr Stasa

Tomorr Stasa

I would highly recommend Theo Mathias-Nwaulune.

I would highly recommend Theo Mathias-Nwaulune. We saw him at short notice, he was very patient, reasonable and professional.

14 hours ago

Anoma Amarajeewa

5 stars service.

5 star service. Would recommend. Thank you.

Zaria Jazbinsek

I would highly recommend citywide solicitors

I would highly recommend citywide solicitors for anyone struggling with their immigration status.The staff are professional per excellent.
A day ago!

Folashade Oyesanya

Professionalism, Quality, Responsiveness, Value

Regarding a bail matter and judicial review of my wife, the solicitors helped resolve this case and ensured . I completely recommend CityWide, best professionals.
A year ago

flayz Cyber

I can highly recommend Theo!

Positive: Professionalism, Quality, Responsiveness, Value
I can highly recommend Theo. We were very impressed with his service from start to finish.

He is knowledgeable in his field; we found his service very efficient when dealing with our legal problem.

Theo was always quick to reply to any questions we had and always provided a fantastic service throughout and contacted regularly where required throughout the whole the process.

Elizabeth Campbell

Great firm of solicitors in London

Great firm of solicitors in London, Theo is very knowledgeable and approachable. They provide great service and are very accommodating. Highly recommended
(3 months ago)

Nitesh Patel

Ms G Edwards

3 years ago

Ms G Edwards

Stella Acquah

3 years ago

Great service!

Great service!

4 years ago

Ogugua Egbunike

Excellent service!

Excellent service. Paulette is both patient and professional. Would definitely use their services if required again.

3 years ago

Grace Edwards

Excellent service

Excellent service and reasonable prices.

A year ago

Mary Howard

I completely recommend CityWide…

Positive: Professionalism, Quality, Responsiveness, Value

Regarding a bail matter and judicial review of my wife, the solicitors helped resolve this case and ensured . I completely recommend CityWide, best professionals.

8 Months ago

flayz Cyber

Very helpful!

Positive: Professionalism, Responsiveness, Value

They assisted us with probate and estate dispute and were very helpful.

Prudence

The very best so far!

Positive: Professionalism

Professional advice and any matter which seem difficult for others to managed , they will get the job done without a doubt , the very best so far.

Essilyn Allen

100% recommended

Positive: Professionalism, Quality, Responsiveness, Value

This is my 5th time using CITYWIDE SOLICITORS, very reliable, professional but most of all clear and constant communication.
100% recommended

4 months ago

Tomesha Williams

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